Deposit

Deposit funds into your account and start trading – it is that easy!

FXFaith provides their clients with a variety of popular payment methods to make trading even more convenient.

You can choose the best suitable for you deposit option from the ones provided below:

Bank transfer (bank wire)

You can deposit funds onto your account via bank transfer (internet banking, mobile banking etc…). This is one of the easiest and the safest ways to transfer funds to your account provided by FXFaith broker. It is also widely used by client’s who trade with larger amounts and volumes.

No Fees (Bank Charges may apply). Deposit time – May take up to three working days.

Due to international regulations, we and our account banks cannot accept payments from certain countries. This list will may vary from time to time.

Debit Cards

This is the most widely used and popular method of deposits by clients because of it ease and global popularity. We does not charge for debit card deposits. Instant deposit and No Fees.

Credit Cards

This is one more way to fund your FXFaith broker trade account. VISA, MasterCard, Maestro, Visa Electron cards are accepted. Instant deposit and No commission. Unfortunately, we’re not able to accept debit/credit card payments from Afghanistan, Belarus, Canada, Cote d'lvoire, Cuba, Democratic Republic of the Congo, Equatorial Guinea, Iran, Libya, Myanmar, North Korea, Sierra Leone, Somalia, Sudan, Syria, United States and Zimbabwe.

Payment rules & fraud prevention

We may only take card payments in the name of the account holder/ applicant and registered to your address details we have on file. We will come back to you for more information if the addresses do not match which may delay your account funding, until resolved. Our card processing portal may also return the payment to your card in the first instance.

Cheques

FXFaith can accept deposits by cheque from UK residents, though it may take up to 7 working days for cleared funds to be credited to your trading account. We do not recommend this form of deposit. If depositing by cheque, send it to: "Settlements" FXFaith Financial Services LLP, First Floor, First St. Vincent Bank Ltd.,James Street, PO Box 1574, Kingstown, St. Vincent and the Grenadines, made payable in favour of “FXFaith Financial Services LLP GBP Client Account”. NB: We can only accept cheques drawn on a UK bank account, not foreign cheques.

Cash

FXFaith does not accept cash deposits.

What happens if your deposit currency differs from your Account Base Currency?

If the currency you deposit is different from your nominated trading Account Base Currency and FXFaith currently has a Client Money account in that currency, we will convert your funds into your Account Base Currency using the relevant end of day settlement rate, less any processing fees for the physical conversion we are charged. If you send us deposits in currencies other than those for which we have already established Client Money accounts, our account banks may either return the funds to you or convert them to your Account Base Currency at their prevailing rates and FXFaith has no control over third party account banks rate of exchange which may be done at less favourable rates.

No third-party payments

We don't accept third-party payments.

Please note- Any deposit and/or withdrawal fees reimbursed by FXFaith may be borne by the client in the event the Company determines that the client has failed to meet any of the required conditions. These include, among others, illegal activity, breach of any of the Agreement’s provisions, no trading activity, etc. FXFaith reserves the right to debit the compensated amount from the client’s withdrawal amount.

Also, a fee may be charged to cover the payment processor fee in case of abusive activity. (For example : Client deposit and then withdraw without doing any trade)

Withdrawal

The withdrawal process is as important as depositing money and that is why we have made it smooth and easy for every client.

Clients has the freedom to withdraw funds as and when they require it. With FXFaith, you get the fastest withdrawal in the market – on average a withdrawal request’s processing time is 1-2 business days, depending on your banking provider and your withdrawal documentation. Though in most cases, clients receive the funds much earlier.

For ELITE accounts withdrawal takes up to 24 hours. This is also dependent from country to country and method of withdrawal since international bank wire transfer may take longer than local transfer.

Before a withdrawal can be made you must complete the following steps:

FXFaith Compliance department handles all submitted KYC requests. KYC identification documents must be submitted in order to process a withdrawal, please provide us with the following documents:

1. A copy of your passport, government I.D. Proof/employee ID card issued by Government or Army/Defense, Photo ID issued to citizens by the Governmentor driver’s license (Front and back.)

2. A recent valid rent or utility bill addressed to you, to prove that you are residing at the address you mention. The document should not be more than 3 months old from the date of submission. Most commonly accepted bills include rent, electricity, lease, contract, water, bank or credit card statement; current local authority tax bill, or a bill for housing and public services.(Please provide us with the entire document).
After you send the required documents, you will receive an automatic email validating your account or requesting additional documents to complete the verification within 24 hours after your documents are submitted.

If you fund your account using credit/debit card you have to send us a photocopy of both sides of the card (you may blank/hide 12 digits and CVV). We only need the last 4 digits of the card, to ensure that the transaction is made from the same credit/debit card that was initially used in the system. To get assistance with documents, please, contact our compliance team using compliance@fxfaith.com.

Please note that only the first four and the last four digits on the front of the credit card must be visible, along with the expiry date and full name. You are welcome to hide the rest of the numbers on the front and the CVV number on the back. Since that is confidential and should not be disclosed to anyone hence we never request for it.
FXFaith is not responsible for any unintentional disclosure of confidential credit card data by you during the uploading of the scanned copies of your card copies. We reiterate, we only need to see the last 4 digits of the card.

If you have any questions regarding withdrawals, please contact us at support@fxfaith.com or +44 117 318 4818.

Note- Withdrawal via international bank transfers may incur bank transfer charges of about $20 (depending on country).

In accordance with AML rules and regulation, we do not process withdrawals to 3rd party account. The funds can only be transferred by client to his own account, clients cannot request funds to be transferred to friends or families account if he is not a joint account holder on the said account.

Clients have an option to withdraw funds to Neteller also if they prefer doing so instead of getting funds transferred to their bank account.

To Initiate Refund Please Fill The Withdrawal Form - Click Here.

Please note- Any deposit and/or withdrawal fees reimbursed by FXFaith may be borne by the client in the event the Company determines that the client has failed to meet any of the required conditions. These include, among others, illegal activity, breach of any of the Agreement’s provisions, no trading activity, etc. FXFaith reserves the right to debit the compensated amount from the client’s withdrawal amount.

Also, a fee may be charged to cover the payment processor fee in case of abusive activity. (For example : Client deposit and then withdraw without doing any trade)